Delivering Business and Technology Solutions for Improved Performance
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Thought Leadership
How to gain competitive advantage through efficient consumer response strategies
Featured Success Story
Capgemini helps Russian food retailer X5 achieve a smooth integration toward a "single business" following the merger of two independent companies.
We help our retail clients succeed in today’s complex environment, thanks to our business and technology skills, rapid delivery, collaborative approach and ability to design business strategies, from concept development to implementation to operational assistance.
Our proven Retail Transformation methodology incorporates essential elements to achieve significant and sustained improvements in a retailer’s cost structure. Through our proprietary Accelerated Solutions Environment (ASE) methodology, we develop solutions together and drive results in a compressed timeframe. We use tools such as a value scorecard, validated by live P&Ls, to keep the focus on results.
For example, Capgemini’s comprehensive Retail Transformation initiative helped supercenter operator Meijer reduce its SG&A costs and create a “culture of thrift.” In another case, Capgemini helped WHSmith News improve its entire customer service area by revitalizing its CRM processes and technology and improving accuracy and reliability in the vital function of detailed demand forecasting.
Future Supply Chain 2016: Serving Consumers in a Sustainable Way
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What does the current focus on sustainability have to do with on-shelf availability and costs in the physical supply chain for consumer goods? The answer is “everything.” Find out more in the new “Future Supply Chain 2016” study from the Global Commerce Initiative and Capgemini.
Collaborating With the World’s Leading Retailers
With thousands of professionals dedicated to the retail and consumer products industry, Capgemini works with clients around the globe. Our retail experience includes:
- Serving 22 of the world’s top 30 retailers such as Carrefour, Royal Ahold, Lowe’s, Target, Intermarché and Tesco.
- Being named a leading service provider for retail by AMR Research.*
- Authoring thought-leading research on key retail practices such as Radio Frequency Identification (RFID) and Global Data Synchronization (GDS).
- Collaborating with leading industry organizations such as the National Retail Federation (NRF), ECR Europe, the Global Commerce Initiative (GCI), Food Marketing Institute (FMI), CIES-The Food Business Forum and the Grocery Manufacturers Association (GMA).
Learn about our retail solutions
*“An Executive Guide to Selecting Retail Service Providers,” Robert Garf and Lance Travis, AMR Research, November 2005. Ranking is based on revenue.
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If you have specific business needs or objectives that you would like to discuss, or if you’d like a retail specialist to get in touch with you, contact us.

