Client Quotes

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Enduring partnerships. Shared success.

Capgemini works closely with clients across a wide range of industries, giving them the freedom to transform and outperform their peers.

Choose an industry below to see what our clients say about the way we work together:

Automotive

“Capgemini’s skills and experience helped us ensure we delivered what we promised, on time.” Kevin Vasconi, CIO, R.L. Polk & Co.

“The project was delivered nearly flawlessly—to schedule and within prescribed financial and other process/system boundaries.” Ford Executive

“We have achieved a higher transparency in a very short time with the new purchasing solution. Now we can focus on areas where there are exceptions.” Uwe Schneider, Project Leader, Strategic Purchasing, Behr

“We worked with Capgemini because it has broad coverage across a European network, automotive expertise and a company culture that is very customer oriented.” Michael Vasseur, CRM Manager, Mazda Motor Europe 



Consumer Products

“Cadbury Schweppes needs a modern, standards-based IT architecture to enable agile, heterogeneous technology solutions that the business requires, on-time and at the right price.” Robert Peterson, Senior VP - Global IT Solutions, Cadbury Schweppes

“It’s a major change activity adding millions to the bottom line that needed best practice materials and people.” Geoff Wells, Global Indirect Programme Manager, British American Tobacco

“The success of managing change, especially where it affected people directly involved, is a testimony to Capgemini’s credentials. Key benefits of the partnership with Capgemini include cost savings and greater efficiency. With Capgemini taking care of back-office processes and systems, our people can focus on helping to grow Dairy Farm’s core business.” Howard Mowlem, CFO, Dairy Farm International



Distribution

“The project was a success and our next step will be upgrading the devices and the whole environment to the gen2. Our target is to improve our own process and create new value-added services to our customers based on the RFID technology.” Heljä Salomaa, Director, Finland Post

“Our solution enables a completely new, real-time operations model, which will help us to enhance supply chain operations in the future. The system will also provide a firm basis for expanding our product and service selection to meet the changing needs of consumers.” Pentti Talikka, Information Management Director, Rautakirja Kiosk Operation

“Capgemini’s open, collaborative style makes it easy to combine their skills and talents with our knowledge and experience, ensuring every project is delivered successfully, on time and within budget.” Richard Webb, IS Director, WHSmith News

“With Capgemini’s help, Britain now has the most advanced and sophisticated rail reservation service in the world. It gives customers real benefits by enabling them to travel exactly how and when they want, and helping train operators to provide services that passengers want.” Antony Lain, Chief Executive, ATOC – Rail Settlement Plan



Energy, Utilities and Chemicals

“We are delighted that the combined Capgemini and Subsea 7 project team have completed this mission-critical system build on time, in budget and fully up to our expectations.” Graeme Smith, Project Manager, Subsea 7

“Although the program is of the highest complexity, Capgemini has supported us from the very beginning in elaborating quick and feasible solutions which we could implement jointly and successfully.” Reinhard Pichler, CFO, PETROM

“Other service providers had already decided on a particular technology before they even analyzed our needs. Capgemini, on the other hand, had no set agenda in mind and took a completely open approach to the project.” Philippe Colin, Chief Information Officer, Sibelga

“Close collaboration with Capgemini has made it possible to implement the necessary tools to develop our retail business activity, with the flexibility to accommodate market evolutions as well as our own expansion.” Yves Debailleul, Head of Electricity Retail, Commercial Division, Gaz de France



Financial Services

“We are very excited about the launch of our Mortgage Product and pleased that we chose Capgemini as our development partner.  Capgemini’s values closely aligned with ING Direct’s and together we worked as a single team focused on successful delivery.” Simon Andrews, Operations Director, ING Direct UK

“We have tens of thousands of agents, so providing each agent with the ability to bring in even one additional policy per year can translate into gains.” Scott Krienke, Vice President, Individual Medical Markets, Assurant Health

“We will never forget your huge contribution to our success.” Jack Stack, CEO, Česká spořitelna

“The Acceleration Zone was a very efficient way of working during the project elaboration phase and the whole place had a feeling of real energy and purpose.” Andrew J Want, CEO, Baycorp Advantage



Health

 “Without Capgemini we wouldn’t have been where we are today. Our strategic partnership has made it possible for us to take early strategic actions. Capgemini helps us to meet the future.” Peter Alvinsson, CIO, Kalmar County Council

“Against very tight timescales, the team has delivered to time and very high quality in an initial release that gives us a great deal of optimism for the final release.” Deborah El-Sayed, Principal Project Manager, Informing Healthcare, NHS Wales



Life Sciences

“We have found that Capgemini’s Rightshore® concept gives us a very good balance between high front-office competence and qualified, cost efficient back- office resources. A strategic mix which we intend to utilize further.” Stefan Fransson, CIO, Mölnlycke Health Care



Manufacturing

“Capgemini’s unique cooperative approach, innovative ideas and careful analysis of our challenge helped us to deliver tangible benefits to our customers.” Jonas Richardson, Customer IT Manager, Södra Cell

“The Enterprise Architecture provides a platform for us to plan future change strategies within Corus. It is an important tool to help us make decisions about business and IT services that are aligned to our corporate vision.” Bruno Laquet, Group CIO, Corus

 “Capgemini’s management has not only been very receptive to our demands during the project, it has also been extremely professional.” Ann-Therese Kirkland, Principal Project Leader, ABB Robotics 

“This project is not about IT. It is about people and change, and how we manage both elements. For us, the relationship with Capgemini is absolutely critical. There is no way we could do it on our own.” Hal Grant, Executive VP, Globalization & Industry Division, Schneider Electric



Public Sector

“Thanks to the knowledge and experience of Capgemini, in combination with its IAF methodology, we jointly shaped our SOA ideas. Of absolute crucial importance for the project’s feasibility is that Capgemini’s architects have the skills and courage to be pragmatic!” Jan van Dijk, CIO, Centraal Justitieel Incasso Bureau

“Capgemini provided both the project implementation resources and on-going application maintenance. The project is seen as a major success story and was delivered on-time, to budget and expectation.” David Airey, IT Development Programme Manager, Haringey Council

“Copernic has yielded ROI on our Open Source investment. Capgemini’s lead on the consortium leverages relationships with the Open Source community to address individual requirements” Jean-Marie Lapeyre, Chief Technology Officer, Direction Générale des Impôts

“In order to achieve real collaboration, it is essential that people, organizations and services work together seamlessly.” Olaf Kruidhof, Senior Systems Architect, NATO C3 Agency



Retail

“Our team, working jointly with Capgemini, was able to achieve our objectives through a pragmatic systematic implementation of new concepts, processes and measurement tools.” Mike Proulx, President and COO, Bashas’

“This project is a new and exciting opportunity for us to streamline our financial planning and reporting processes across GWF. It helps position us for continued growth by enabling us to have improved visibility of our key management information across the entire business.” John Kavanagh, CFO, George Weston Foods

“On the business and technology side we needed someone who not only knew retail java and the retail and telecommunications business, but could work with our engineering force. Coming into this project there was an awful lot to achieve and we needed someone who would not be scared by it.” Vince Rawle, Operational Improvement Manager, Vodafone UK

“Capgemini have done a magnificent job of applying the right point-of-sale technology for our fast-moving retail environment. Their consultants were able to achieve terrific rapport with Matalan staff at all levels while challenging accepted convention and proposing stimulating and innovative new ideas of their own. The net result is a very significant boost to our capabilities in key areas such as customer service and flexibility of response.” Nick Beighton, Change Management Director and Chief Information Officer, Matalan



Telecom, Media & Entertainment

“This is an historic occasion for this sport. We have overcome ten years of adversity to reach this point and we really couldn’t have done it without this process or Capgemini.” CEO, Sport National Governing Body, Australian Rugby Union

“Inbound Real-time Marketing ensures our offers are relevant and timely. Customers feel well served by the insight into their needs that we show. And call center agents like it because it works and increases job interest.” Paul Farrell, Marketing Director, O2 Ireland

“We’re probably going to deliver about £15 million worth of benefits, but more importantly, our customer and employee satisfaction scores have improved and that’s absolutely fantastic.” Kyle Whitehill,  Director of Enterprise Business Unit, Vodafone

“Capgemini provided a strong contribution to the success of the program and has remained focused on delivering to COLT’s needs even though the goal posts have kept moving.”Kirk Wilkenson, Programme Director, COLT Telecom